Description: How to configure voice broadcast campaign in vicidial or goautodial
VICIdial Open-Source Contact Center Suite
VICIdial is an enterprise class, open source, contact center suite in use by many large call centers around the world. VICIdial has a full featured predictive dialer. It is capable of inbound, outbound, and blended phone call handling.
In this Blog i will be showing you few Tips to Harden/Securing the Vicidial.
What is Broadcast Campaign
In Vicidial we are adding the ability to dial out and have the customer listen to the predefined voice message, example playing an announcement, offers, election broadcast etc. here you can also add functionality to press a digit
how to configure troll free forwarding.com in vicidial