Troubleshoot Vicibox 9 remote asterisk 6 sockets

Error: Vicibox 9 installation - Unable to connect to remote asterisk (does /var/run/asterisk/asterisk.ctl exist?)- 6 sockets

Issue: Fresh installation of Vicibox 9 is not working as excepted, errors like "unable to connect to remote asterisk,  Vicidial all sockets not running.

Try this command 

zypper in openSUSE-Leap-15.1-ViciDial:libjansson4

reboot




if not working proceed next.

I too faced the similar issue , my friend carpenox you helped me and  have posted a solution in his website.

below is the link, which worked for me.

Refer and follow the steps mentioned in the link,

https://cyburdial.net/why-doesnt-my-vicibox9-iso-install-work/?amp

if its not the vicibox  issue then run the below command and the last line of the output shows the cause of the issue, fullfill the issue then check

asterisk -vvvvvvvvvvvvvgc