Fresh Vicibox 9 installation all sockets not running

Vicibox 9 installation missing sockets

Topic: Fresh Vicibox 9 installation all sockets not running

Error: Vicibox 9 installation - Unable to connect to remote asterisk (does /var/run/asterisk/asterisk.ctl exist?)- 6 sockets

Fresh installation of Vicibox 9 is not working as excepted, errors like "unable to connect to remote asterisk, Vicidial all sockets not running.

Option 1:

Try this command

zypper in openSUSE-Leap-15.1-ViciDial:libjansson4
reboot

Option 2:

I too faced the similar issue , carpenox helped me and have posted a solution in his website.

below is the link, which worked for me.
Refer and follow the steps mentioned in the link,

https://cyburdial.net/why-doesnt-my-vicibox9-iso-install-work/?amp

Non Vicibox server

if its not the vicibox issue then run the below command and the last line of the output shows the cause of the issue, fullfill the issue then check

asterisk -vvvvvvvvvvvvvgc

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Join the conversation (7)

Nox 13 April 2021 at 06:36

Glad it helped you out, you always help me out ;)
Unknown 20 June 2021 at 20:15

Is the mute button on the agent interface no longer available on Vicidial 9 can we help us
thank you for advance
1. Nox 27 August 2021 at 08:57
  
  edit the options-example.php in the agc folder folder and enable :
  
  $ast13_volume_override = '0'; # set to 1 to allow agent to use volume controls even on Asterisk 13 servers
  
  This will allow you to make control volume then
Unknown 21 June 2021 at 09:25

Is the mute button on the agent interface no longer available on Vicidial 9
albino 30 July 2021 at 07:13

they are the masters of Vicidial
Unknown 17 August 2021 at 16:29

Yes 1st one helped me.thanku striker24x7
Nox 27 August 2021 at 08:55

Yes you need to enable the override in options.php file in the vicidial folder