Vicidial Date-Time-Timezone Settings
Topic: How to change date time timezone in vicidial
Introduction:
Vicidial is an enterprise class, open source, contact center suite in use by many large call centers around the world. VICIdial has a full featured predictive dialer. It is capable of inbound, outbound, and blended phone call handling.
Overview: Vicidial Date and time
For Vicidial operation the date and time should be in sync with OS level, Database and PHP/webserver.
Correcting the OS time will resolve the time sync issue, automatically the Database and webserver will take time set at OS level,
In this article, i have give the steps to change - Set - Correct time at OS level.
Option 1: Setting right Timezone
Setting the right timezone will set the right time respective to the global location that GMT.
Copy the right Timezone file to the localtime file
copy paste the below command
cp /usr/share/zoneinfo/Asia/Kolkatta /etc/localtimetype y to overwrite
Followed to that Restart ntpd service to sync the time.
systemctl restart ntpdor/etc/init.d/ntpd restart
Option 2: BIOS Clock sync
Sometimes the clock that is managed by Linux kernel is not the same as the hardware clock.
Hardware clock runs even when you shutdown your system.
Hardware clock is also called as BIOS clock. You can change the date and time of the hardware clock from the BIOS.
Copy paste the below command to sync the clock with BIOS clock
systemctl stop ntpd
ntpdate 1.rhel.pool.ntp.org
/sbin/hwclock --systohc
systemctl start ntpd
Option 3: Manually changing the date and time
In Linux "date" command will display the current date and time set in the server,
example:
linux#date
Mon Oct 21 12:22:51 IST 2012
You can use the same "date" command with "s" label to change the date and time in the linux server
date -s "Mon Oct 21 15:60:51 IST 2012"
replace the week,month, date, time, timezone, year in the above command
Conclusion:
Hope the this article is helpful,for professional support reach me at skype:striker24x7